Improved omnichannel experience
There are many reasons why someone buying online may prefer to pickup in-store. This order pickup optimisation module gives them an omnichannel solution that gives the customer the flexibility and control to pickup their purchase when and where they require.
Through the commerce platform, orchestration delivers smooth application integration. For example, you can integrate with your ERP systems to synchronise delivery or integrate with CRM to record pickup transactions and to empower staff to upsell when the customer picks up in-store.