- Cloud
Cloud Services
Treat cloud not only as infrastructure, but as a platform for modernisation, operational excellence, data & AI value, growth, and customer experience. This hub organises all services across perspectives and capability catalogues
SLA & Reliability (MOIR)
Modernisation & Delivery
Cost & Governance (FinOps)
Data & AI Value
Monetise (Billing & Licensing)
Build speed and control at the same time
Our cloud hub delivers measurable business outcomes through proven service combinations and transparent governance
Find the right service fast via perspective + capability navigation
Plan modernisation and run together (not as separate projects)
Reduce budget surprises with FinOps governance
Reduce MTTR and improve SLO performance with MOIR
Clear, pre-built upsell/cross-sell journeys between services
Start faster using proven templates and playbooks
What you'll find in this hub
Cloud related services organised across business perspectives and capabilities
Business Perspectives
Modernisation
Transform legacy systems to cloud-native architectures
Run
Data & AI Value
Growth & Revenue
Drive monetisation and revenue acceleration
Customer Experience
Capability Catalogues
SAP Services
Enterprise resource planning
Cloud Managed Services
24/7 operations support
Transformation Readiness
Assessment & planning
App Modernisation
DevOps & CI/CD
Back-Office Automation
Knowledge management
Industrial Intelligence
Operational insights
Sales, Marketing & Revenue Intelligence
Sales & marketing analytics
CX & Engagement
Customer experience
Cloud Commerce
Billing & licensing
How cloud value is created
A proven five-step methodology from discovery to continuous optimisation
Assess
Readiness / Clarity
Modernise
Platform / Applications / Processes
Run
SLA / MOIR / Databases / DR
Optimise
FinOps / Performance / Efficiency
Monetise
Consumption Billing / licensing / Revenue Intelligence
Explore by perspective
Navigate our services through business-aligned perspectives or technical capability catalogues
Modernisation
Modernise platform and software, increase delivery velocity
Explore services
Run
SLA-driven operations, reliability, DR and governance
Data & AI Value
Real-time operations plus optimisation use cases
Growth & Revenue
Forecasting, pricing and promotion ROI to grow margin
Customer Experience
Omnichannel + journey analytics + personalisation
Capability catalogues
SAP Services
For SAP landscapes, the goal is simple: reliability + performance + controlled change. This capability provides SLA-based operations, health discipline and optimisation where it matters most.
6 services available
Cloud Managed Services
Build a practical run discipline: govern → operate → observe → protect. This capability keeps your cloud environment stable, measurable and recovery-ready.
8 services available
Transformation Readiness
The biggest cost of transformation is doing things in the wrong order. These assessment services give you clarity, priorities, and an actionable roadmap — not just a report.
4 services available
Application Modernisation & DevOps
Modern applications scale with modern delivery. This capability accelerates time-to-market, reduces delivery risk, and builds a repeatable release system through cloud-native engineering and delivery modernisation.
7 services available
Back-Office & Knowledge Automation
As operations grow, manual work doesn’t scale. This capability automates workflows and makes enterprise knowledge usable — improving speed, quality and cost together.
5 services available
Industrial & Operational Intelligence
Capture signals from the field, make operations visible, and turn insight into action. This capability combines real-time platforms with high-value use cases to reduce downtime, energy waste and logistics cost.
6 services available
Sales, Marketing & Revenue Intelligence
Sustainable growth is not just volume — it’s forecast discipline, price realisation, and promotion ROI. This capability makes commercial decisions measurable, repeatable, and margin-aware.
5 services available
Customer Experience & Engagement
CX isn’t a ‘channel project’—it’s an end-to-end experience system. This capability combines omnichannel service, journey analytics and personalisation to improve CSAT, reduce cost-to-serve, and drive revenue impact.
7 services available
Cloud & Software Commerce
Don’t stop at cost optimisation — connect consumption to pricing, allocation and governance. This capability supports unit economics clarity and profitability through billing and licensing operations.
4 services available
Top Journeys (Bundles)
Accelerate value with proven service combinations designed for specific business outcomes
Run Excellence Pack
Reduce MTTR, prove recovery
SRV-008 Observability & Incident Response (MOIR)
SRV-007 Database Management
SRV-009 Backup & DR Management
Typical timeline: 4-6 weeks
Spend to Monetise
From spend visibility to revenue model
SRV-012 FinOps Assessment
SRV-027 Public Cloud Consumption Billing Service
SRV-028 Software & SaaS Licensing Service
Typical timeline: 8-10 weeks
Industrial Intelligence
Platform → use case → scale
SRV-021 Industrial IoT Data & Real-Time Operations Platform
SRV-018 Predictive Maintenance & Production Intelligence
SRV-019 Energy & Sustainability Intelligence
Typical timeline: 14-18 weeks
Modernise to Scale
Foundation + delivery + cloud-native
SRV-013 Infrastructure Modernisation Assessment
SRV-005 Cloud Environment Management
SRV-015 DevOps & Software Delivery Modernisation
SRV-014 Cloud-Native Application Development
Typical timeline: 12-16 weeks
CX Growth Loop
Improve CSAT and grow conversion/LTV
SRV-024 Omnichannel Contact Centre & Self-Service Modernisation
SRV-025 Customer Data, Personalisation & Journey Analytics
SRV-026 E-Commerce Personalisation, Recommendation & Loyalty Optimisation
Typical timeline: 10-14 weeks
Frequently Asked Questions
Everything you need to know about Cloud Hub services
How are the 28 services organised?
Services are organised across two dimensions: 5 business perspectives (Modernisation, Run, Data & AI Value, Growth & Revenue, Customer Experience) and 9 capability catalogues (SAP Services, Cloud Managed Services, Transformation Readiness, Application Modernisation & DevOps, Back-Office & Knowledge Automation, Industrial & Operational Intelligence, Sales/Marketing/Revenue Intelligence, Customer Experience & Engagement, Cloud & Software Commerce). This dual organisation enables you to navigate by business outcome or technical capability.
What are journey bundles and how do they work?
How does FinOps governance work?
What SLA commitments do you provide?
How long does implementation typically take?
Can I start with one service and expand later?
What support is included with services?
How do I get started?
Ready to accelerate your cloud journey?
Book a 15-minute discovery call to explore how Cloud Hub services can drive measurable business outcomes for your organisation
No commitment required • Typical response time: 24 hours