- Cloud
- Capabilities
- Industrial & Operational Intelligence
Industrial & Operational Intelligence
Capture signals from the field, make operations visible, and turn insight into action. This capability combines real-time platforms with high-value use cases to reduce downtime, energy waste and logistics cost.
Real-time visibility (edge → cloud)
Platform-first architecture for scale
KPI-led use-case design (OEE, energy, service level)
Pilot → rollout model across sites/lines
Data quality, security and operating model
Transform operations with real-time intelligence
Measurable impact through data-driven operational excellence and predictive insights
Fewer unplanned stoppages via predictive signals
Lower energy cost through baselines and anomaly detection
Better planning via optimisation and scenario analysis
Near real-time action loops for operations teams
Proven ROI via KPIs and measurement cadence
Scale confidently across sites and asset types
What you get
Comprehensive deliverables that connect data sources to measurable business outcomes
Source inventory
(PLC/SCADA/sensors/ERP/MES/CMMS, etc.)
Real-time event model + taxonomy
KPI baseline
(OEE, downtime, energy per unit, OTIF, etc.)
Use-case portfolio
Pilot scope
(Site/line/equipment + success criteria)
Platform architecture
(Edge ingestion, storage, analytics)
Dashboards
Scale roadmap
(sites, governance, operations)
CSI backlog
(Continuous improvements + next use cases)
Typical performance improvements
How it works
Discover
Target KPIs, current pain points, available data
Design
Platform blueprint + event model + quality/security
Pilot
Measured delivery for selected use cases
Operate
Pipelines, alerts, SOP/response loop
Scale
Expand across sites and use-case portfolio
Industrial intelligence services
Specialised services covering the full spectrum of operational intelligence needs
SRV-021
Industrial IoT Data & Real-Time Operations Platform
An industrial IoT data and monitoring platform service that collects real-time data from field devices and sensors, normalises and enriches this data to make it usable for dashboards, alarms and analytical models; providing operational visibility.
Field Discovery & Protocol Analysis
Edge Architecture Design
Ingestion & Streaming Pipeline Design
Data Model & Metadata Standardisation
SRV-018
Predictive Maintenance & Production Intelligence
A predictive maintenance and production analytics service that uses machine and production line data to identify faults and performance anomalies in advance, reduces unplanned downtime, and transforms maintenance processes into data-driven operations.
Discovery & Asset Mapping
Data Integration & Modelling
Modelling & Prediction
Validation & Tuning
SRV-019
Energy & Sustainability Intelligence
A service that monitors energy consumption and environmental indicators at facility, line and equipment level, identifying wastage points, inefficient operating models and improvement opportunities; delivering analytics reporting and optimisation aligned with sustainability goals.
Discovery & Measurement Mapping
Target Model & KPI Design
IoT & Data Integration
Analysis & Optimisation
SRV-020
Supply Chain & Distribution Optimisation
A supply chain analytics service that analyses supply, inventory, order and distribution data to provide optimisation across inventory levels, warehouse locations and distribution routes; aiming to improve service levels whilst reducing costs.
Discovery & Data Mapping
Target Model & KPI Definition
Data Model & Pipeline Design
Inventory Optimisation & Demand Forecasting
Related (as needed)
SRV-010
AI & Data Assessment
An assessment service that produces an actionable AI and data transformation plan by analysing current data assets, data architecture and business objectives to identify suitable use case scenarios, requirements and roadmap for artificial intelligence and analytics.
Discovery — Toolkit Question Set Usage
Data Architecture & Governance Evaluation — Toolkit Maturity Model
AI/ML Readiness Analysis — Toolkit AI Readiness Matrix
Use Case & Business Value Analysis — Toolkit Scoring Engine
Industrial intelligence journeys
Strategic pathways for scaling operational intelligence across your organisation
- SRV-021: Industrial IoT Data & Real-Time Operations Platform
- SRV-018: Predictive Maintenance & Production Intelligence
- SRV-019: Energy & Sustainability Intelligence
- SRV-010: AI & Data Assessment
- SRV-021: Industrial IoT Data & Real-Time Operations Platform
- SRV-018: Predictive Maintenance & Production Intelligence
- SRV-019: Energy & Sustainability Intelligence
- SRV-020: Supply Chain & Distribution Optimisation
- SRV-020: Supply Chain & Distribution Optimisation
- SRV-022: Revenue Forecasting & Dynamic Pricing Optimisation
Industrial intelligence resources
Templates, guides, and tools to accelerate your operational intelligence journey
OEE loss tree template
Downtime classification guide
Energy baseline worksheet
Use-case prioritisation matrix
Pilot scope canvas + KPI sheet
Implementation playbook
Frequently asked questions
Do we need a platform first, or can we start with a use case?
What minimum data sources are required?
When should we choose real-time vs batch?
How do you define pilot success criteria?
How do you measure ROI (OEE/energy/OTIF)?
How do you manage security and access across OT/IT?
Turn operational data into measurable outcomes
In 15 minutes, we’ll identify data sources and the highest-ROI first pilot